Store Policy

The data RIS LONDON collects about you:

During the use of our website (www.rislondon.com) we may automatically collect the following information throughout your visit:

 

Information about your visit, including the full URL clickstream to, through and from our website including dates and times, products you viewed or searched for, page response times, download errors, length of visits to certain pages, page interaction information and methods used to browse away from the page.

 

The amount of visits you have made to our site and the information about your orders, including all items you have purchased and the details you inputted when placing your orders. This may include your name, email address, delivery address and mobile number, which will be linked to the email address you use when you place an order on RIS LONDON.

 

RIS LONDON works closely with third parties such as our chosen delivery firms (e.g Royal Mail).

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What RIS LONDON do with this gathered information:

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Internal record keeping - we may use your information to improve our products and services. We may also periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided. 

 

From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone or post. We may use the information to customise the website according to your interests, to provide you with information about other goods and services, we offer that are similar to those you have already purchased or enquired about and to notify you of our offers and promotions, by telephone, email, SMS and post. You can unsubscribe from our mailing list by clicking the on “unsubscribe me” link at the bottom of our emails and unsubscribe from SMS messaging by following the instructions provided in the message, or email our team via the contact us page.

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Controlling your personal information:

You may choose to restrict the collection or use of your personal information in the following ways: 
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  • If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us via the contact us page.

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We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen. 

You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information held on you please email us via the contact us page.

If you believe that any information we are holding on you is incorrect or incomplete, please contact us as soon as possible. We will promptly correct any information found to be incorrect.